Delete your profile

This page explains how to delete your iGroups profile – also if you use the iGroups app for iOS and Android from iGroups ApS. You have the same profile on igroups.io and in the app, so when you delete it, it is deleted in both places.

How to delete your profile

1. Log in at igroups.io with the same email and password you use in the app.
2. Click your profile picture at the top right and choose "Edit profile".
3. Click "Click to delete your profile" at the bottom of the page.
4. Click "Yes, I understand the above! Delete my profile permanently!" and confirm.

Log in and delete your profile

If you cannot log in, write to us at kent@igroups.io from the email your profile was created with, and we will delete it for you.

If you are the administrator of a group, first pass the administrator role on to another member under "Group admin" → "Members management" → "Transfer admin role".

What is deleted

• Your profile: name, email, password and profile picture.
• Your group memberships and your signups for upcoming events.
• The member groups you have created yourself.
• The app's information about your devices, your push tokens and login keys, and the count of your use of the app.

You are logged out at once, also in the app, and you receive no more notifications. The profile is then kept for 30 days, so we can restore it if it was deleted by mistake. After that it is permanently deleted.

What is not deleted

Content you have shared in your groups – such as posts, messages, comments, photos and files – belongs to the group and stays there, so the other members can still see it. If you want it removed, you can delete it yourself before you delete your profile, or ask the group's administrator or us to do it.

Information we must keep under accounting law, such as invoices for a group you have paid for, is kept for as long as the law requires.

Read more in our privacy policy.