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Privacy Policy

Last updated: 23 October 2026


Welcome to iGroups.io ("we", "us", "our"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and confidentially in accordance with GDPR (General Data Protection Regulation). This privacy policy explains how we collect, use, store, and protect your information when you use our SaaS services (iGroups) through our website igroups.io ("the Website") or our mobile app iGroups for iOS and Android ("the App"). The Website and the App are together called "the Services".


1. Data Controller

The company iGroups ApS is the data controller for the processing of your personal data. Our contact information is:


iGroups ApS
Strandroseparken 114, 4600 Køge
kent@igroups.io
+45 2325 3664


2. Collection of Personal Data

We collect personal data that you voluntarily provide to us when you sign up for our Services, use the Website or the App, or communicate with us. The information we may collect includes:


  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • User information, such as username and password
  • Content you share in your groups, such as messages, news, photos and files
  • Usage data and preferences
  • Device and app information when you use the App (see section 9)

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:


  • Fulfillment of a contract: To provide our Services to you.
  • Consent: To send you marketing materials and push notifications (you can withdraw your consent at any time).
  • Legal obligation: To comply with legal requirements.
  • Legitimate interests: To improve and optimize our Services and ensure the security of our Services.

4. Use of Personal Data

We use your personal data for the following purposes:


  • To provide and manage our Services
  • To process payments and manage subscriptions
  • To provide customer support and respond to inquiries
  • To notify you of activity in your groups by email or push notification
  • To improve and optimize our Services
  • To send you updates, newsletters, and marketing materials (you can opt out at any time)
  • To ensure the security and integrity of our Services

5. Sharing of Personal Data

We never sell your personal data. We only share it with third parties when it is necessary to provide our Services or when required by law. These third parties may include:


  • Payment service providers
  • Hosting and data storage providers
  • Push notification providers: Google (Firebase Cloud Messaging) and Apple (Apple Push Notification service)
  • Analytics services
  • Legal advisors and authorities

We ensure that all third parties processing your information on our behalf comply with GDPR data protection standards.


6. Transfer of Personal Data

Your personal data may be transferred to and stored in countries outside the EU/EEA. This applies, for example, to push notifications, which are delivered through Google and Apple. We ensure that such transfers are made in accordance with GDPR, including by using standard contractual clauses, the EU-U.S. Data Privacy Framework or otherwise ensuring an adequate level of protection.


7. Storage and Security

We store your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. We implement technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or destruction. All communication between the App, the Website and our servers is encrypted (HTTPS).


8. Your Rights

You have the right to:


  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (right to be forgotten)
  • Restrict or object to the processing of your data
  • Request data portability
  • Withdraw your consent (if processing is based on consent)
  • File a complaint with a supervisory authority (in Denmark the Danish Data Protection Agency, datatilsynet.dk)

You can delete your profile yourself under your profile when logged in at igroups.io (how to delete your profile). You are logged out of the App at the same time and receive no more notifications. The profile is then kept for 30 days before it is permanently deleted together with the device and app information linked to it. To exercise your other rights, you can contact us at kent@igroups.io.


9. The Mobile App

The App gives access to the same groups and content as the Website, and you log in with the same profile. This section describes what is specific to the App.


Information the App processes

In addition to the information listed in section 2, we process the following when you use the App:


  • A random installation ID that the App creates the first time it starts. It is used to tell your devices apart (e.g. a phone and a tablet) and is not tied to the device itself; if you reinstall the App, it gets a new ID.
  • Platform (iOS or Android), device type (phone or tablet), device model, operating system version and the App's version.
  • When the App was last used and how many times it has been opened.
  • A push token, if you allow notifications (see below).
  • When you log in: information about the connection logging in (IP address and browser/app identification), used to keep your account secure.
  • A technical log of what the App has done (e.g. which pages were shown and which errors occurred), which is sent to us together with your profile so we can fix errors and provide support. The log never contains the content of your messages, names or passwords. Errors are always sent; a more detailed log only if we switch it on for your device in connection with support, and for no more than 3 days at a time. Logs are deleted after 14 days.
  • Support requests you send us from the App.

We use this information to provide the App, send you notifications, keep your account secure, provide support and understand which devices and versions we need to support.


Push notifications

The App asks for permission before sending you notifications. If you allow it, the App receives a push token from Google (Firebase Cloud Messaging) and Apple, which we store with your profile so we can notify you of e.g. new messages, news and events in your groups. The notification itself – typically the sender, the group and a short text – is delivered through Google's and Apple's servers.


You can choose which notifications you want at any time in the App's notification settings, or turn them off entirely in your phone's settings. When you log out of the App, the device's push token is deactivated.


Permissions and access to your device

  • Notifications: only if you give permission.
  • Photos and files: the App only gets access to the photos and files you choose yourself when you want to share them in a group. The App does not have access to your entire photo library.
  • Calendar: when you tap "Add to calendar" on an event, the App opens the phone's own new-event screen, where you choose the calendar and save yourself. The App does not read your calendar, and nothing from your calendar is sent to us. On iOS 15 and 16 the phone asks for access first.

The App does not use your location, your contacts, your camera or your microphone.


Statistics, ads and tracking

The App counts how often its pages and features are used so we can improve it. The numbers are aggregated and are not used to follow individual users. We use no third-party analytics or advertising tools in the App, show no ads and do not track you across other apps or websites.


Data stored on your device

To keep you logged in, the App stores your login keys in the device's secure storage (Keychain on iOS, Keystore on Android). The App also stores your most recent login email, the selected group, your menu settings and a temporary copy of content so the App opens quickly. Your password is not stored on the device. You stay logged in until you log out, or for up to 60 days without use. When you log out, the login keys are deleted, and when you delete the App, all data the App has stored on the device is removed.


10. Cookies

We use cookies and similar technologies to enhance your experience on our Website, analyze the use of our Services, and customize our marketing. You can manage your cookie preferences through your browser settings. Read more in our cookie policy. The App does not use cookies.


11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page, and we will notify you of significant changes via email, the Website or the App.


12. Contact Us

If you have any questions or concerns regarding this privacy policy or our processing of your personal data, please feel free to contact us at:


iGroups ApS
Strandroseparken 114, 4600 Køge
kent@igroups.io
+45 2325 3664


We value your trust and are committed to protecting your privacy. Thank you for using our Services.